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Procedures and Guidelines

Resident Records and Access to Information

Categories: Access Resident Records PGME

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Purpose

This policy is to establish the process of accessing resident files and to outline the content, security, retention and release of confidential information within PGME and Program resident files.
Throughout a resident training there may be instances where access to a resident file is required by parties within or outside the University. Such instances may include (not limited to): transfers, program accreditation, appeals or verification of training. All resident files are considered confidential.Not all parts of a residentfile are releasable to the resident or to others, due to legal and contractual constraints that prevent such release. Information considered non-releasable would only be released where there is a legal obligation to act or cooperate in an extra-University judicial processes.

This policy is being written in accordance with the CanRAC accreditation requirements.

Definitions

Postgraduate Medical Education (PGME) Office refers to the Associate Dean, PGME and the administrative personnel who are responsible for coordination and administration related to the oversight of the residency training programs.

Program is the Royal College of Physicians and Surgeons of Canada (RCPSC) or the College of Family accredited residency training program at the College of Medicine.

Resident refers to postgraduate medical trainee enrolled in the RCPSC or the CFPC program.

Resident File refers to the PGME (administrative) and/or Program (academic) record of the postgraduate resident enrolled in the RCPSC or the CFPC program.

Scope of this Policy

This policy applies to all residents either currently enrolled or previously enrolled in a residency training program at the College of Medicine, University of Saskatchewan.

This policy has been adapted with permission from Dalhousie University Records Access to Postgraduate Trainee Files Guidelines.

Policy

1. Resident Access to Resident Own Files:
  1. Any Resident wishing to access his/her Resident File maintained by the residency training program or by the Postgraduate Medical Education Office must schedule an appointment 24 hours in advance with either the office of the Program Director or the Postgraduate Medical Education Office.
  2. Throughout the time that a Resident has access to his/her Resident File, the Resident shall be supervised to prevent removal or alteration of any of the contents of the file.
  3. Prior to permitting a Resident to review a Resident File, the Program Director or staff in the Postgraduate Medical Education Office shall remove from that file the following confidential information: letters of reference pertaining to the Resident; other evaluative or opinion material compiled solely for the purpose of determining the Resident suitability or qualifications for admission, employment or promotion, where the information was provided in confidence; material pertaining to any complaint, appeal, or other action concluded or currently underway, whether academic or non-academic; material subject to solicitor-client privilege, or material prepared by legal counsel for or on behalf of the University; other documents protected under the Local Authority Freedom of Information and Protection of Privacy Act, or similar legislation.
  4. The Resident may be provided, upon request, with an inventory of the confidential documents in their Resident File. The inventory shall not identify the author, or the substance of any confidential material, but shall list confidential documents only by date, general subject, purpose for which solicited, and the person by whom it was solicited or whether it was solicited.
  5. The Program Director office or the Postgraduate Medical Education Office may provide a Resident with copies of the contents of that Resident File (except for those items listed above).
  6. Access to information can also be requested from the University of Saskatchewan, Access and Privacy Officer by making a formal request/application. If a Resident is not satisfied with the disclosure under this policy, they have the right to contact the Access and Privacy Officer and/or make a formal access to information request which will be processed by the Access and Privacy Officer.

2.Other Access to Resident Files:

  1. The PGME Associate Dean and PGME staff will have access to information within administrative Resident Files as required to ensure proper management of a Resident training. PGME staff are bound by the confidentiality agreements in place upon commencement of employment by the University of Saskatchewan.
  2. Those with a role in the Resident education such as Program Directors, Assistant Program Directors, Site Directors, Program Administrators, Residency Program Committee/Competence Committee and Academic Advisors may have access to information within a Resident academic file as required to ensure the proper management of the Resident training. Program faculty and staff are bound by the confidentiality agreements put in place upon commencement of employment by the University of Saskatchewan or Saskatchewan Health Authority.
  3. Accreditation survey teams approved by the University of Saskatchewan shall be granted access to Resident Files for the purpose of conducting an audit or review in connection with authorized institutional or program accreditation processes.
  4. Other third parties as determined by the PGME Associate Dean to have a legitimate interest and as permitted or required by law.
  5. Access to information can also be requested from the University of Saskatchewan, Access and Privacy Officer by making a formal request/application. Anyone not satisfied with the disclosure under this policy, has the right to contact the Access and Privacy Officer and/or make a formal access to information request which will be processed by the Access and Privacy Officer.
3.Content, Security, Retention and Release of Resident Files:

Content of Resident Files:

  1. Information found within PGME and program level Resident Files is shown in Appendix A.

Security of Resident Files:

  1. A permanent, confidential PGME administrative file (managed by PGME) and program academic file (managed by the program) will be created and maintained for each Resident upon admission to a residency training program the University of Saskatchewan. These files may be electronic or paper based.
  2. All electronic Resident Files held by the PGME office or the program will be stored securely in accordance with University of Saskatchewan or Saskatchewan Health Authority IT security guidelines. As of 2020, PGME Resident Files are electronic.
  3. All PGME paper based Resident Files created prior to 2020 will be recorded and stored in a designated secure location. The PGME office may submit and retrieve Resident Files from the secure location as required and in accordance with this policy
  4. Program paper based academic files must be kept in a locked, secure cabinet in a designated secure location within the Resident program office.

Retention of Files:

  1. PGME and program paper files created prior to 2020 will be kept for 60 years or 2080, whichever comes first. For example, a file created in 1972 would be destroyed in 2032, files created in 1995 would be retained until 2055 etc.
  2. Paper files may be converted to electronic files then stored at the discretion of PGME and/or the program.
  3. PGME and program electronic files will be destroyed after 60 years.

Release of Resident File Information:

  1. Types of confidential information that may be released is shown in Appendix A.
  2. Previous UofS Residents can request a postgraduate verification of training by contacting the PGME office. See PGME verification of residency training.

Release of Resident File Information for Educational Purposes:

  1. Upon registration as a Resident at the University of Saskatchewan, Resident information may be disclosed without the Resident express consent to affiliated agencies of the University of Saskatchewan. Affiliated agencies are listed in Appendix A.
4.Data Management:

The Postgraduate Medical Education Office adheres and is subject to the University of Saskatchewan Data Management Policy. The policy provides a framework to safeguard and protect the university data while providing flexibility to support the broad range of academic, research and administrative activities at the College of Medicine. The policy covers all university data regardless of where it is stored (on campus or off campus), where it is being accessed from (on campus or off campus), and whether the data is in raw form, derived, summarized or aggregated.

Non-Compliance

Instances or concerns of non-compliance with this policy should be brought to the attention of the Associate Dean, PGME.

References

Contact

Coordinator for Academic and Non-academic Processes, PGME Office
Phone: 306-966-6145